Privacy Policy
At Wideview, accessible from www.wideview.io, one of our main priorities is the privacy of our customers. This Privacy Policy document contains types of information that is collected and recorded by Wideview and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies to all Wideview applications, services, and platforms (referred to as "the App") and outlines the privacy practices and procedures followed by Wideview in relation to the processing of personal data.
Collection and Use of Personal Data
Consent Preferences: Wideview respects and honors customer consent preferences and implements mechanisms to ensure that their decisions regarding the processing of their personal data are respected and honored.
By using our website, App and services, you hereby consent to our Privacy Policy and agree to its terms.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Types of Personal Data: Wideview processes the following types of personal data provided by merchants for analytics purposes:
Client ID: To uniquely identify merchants and associate their activities within the App.
Address: To facilitate data analysis, including geographical insights and trends.
Email: To communicate important updates, information, and service-related notifications.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our App
- Improve, personalize, and expand our App
- Understand and analyze how you use our App
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service,
to provide you with updates and other information relating to the website, and for marketing and
- promotional purposes
- Send you emails
- Find and prevent fraud
Information Sharing and Disclosure:
Wideview will clearly communicate to merchants the types of personal data processed and the reasons behind such processing. This information will be provided at the point of data collection and through the App's privacy settings or documentation.
Wideview may engage trusted third-party service providers to perform various functions necessary for the operation and improvement of the App. These service providers may have access to personal data solely for the purpose of performing their functions and are contractually obligated to maintain the confidentiality and security of the data.
Wideview may disclose personal data if required to do so by law, or if it believes in good faith that such action is necessary to comply with legal obligations, protect and defend its rights or property, detect and prevent fraud, or act in urgent circumstances to protect the personal safety of users or the public.
Retention Period
Wideview retains personal data processed through the App for a period of five years, unless otherwise specified by applicable laws or regulations. After this retention period, Wideview will securely delete or anonymize the data, except where its further retention is necessary for legitimate business purposes or legal obligations.
Security Measures
Wideview employs reasonable security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and Wideview cannot guarantee absolute security.
Updates to the Privacy Policy
Wideview reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on the App and will be effective immediately upon posting. It is advisable to review this Privacy Policy periodically to stay informed about how Wideview collects, uses, and protects personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Wideview, please contact us at [email address]. We will respond to your inquiry in a timely manner.
Children's Information: Wideview does not knowingly collect personal identifiable information from children under the age of 13. If you believe that your child has provided personal information on the App, please contact us immediately, and we will make our best efforts to promptly remove such information from our records.
This Privacy Policy applies only to the Wideview App and its services and does not extend to any third-party websites or services that may be linked to or integrated with the App. We encourage you to review the privacy policies of those third parties for their data protection practices.
Log Files
Wideview follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Wideview uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. For more general information on cookies, please read more on the Cookie Consent website.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Wideview. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Wideview, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Wideview has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Wideview's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information: Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Wideview does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Wideview. This policy is not applicable to any information collected offline or via channels other than this website.
